Mobility Aid Handlers
Research and Design
Client
Transport Canada
Role
Lead UX Designer
Duration
8 months
Challenge
What information do baggage handlers need to follow proper procedures and prevent damage to electric wheelchairs during air travel?
Approach
Conducted 47 user interviews across three demographic segments
This is the space to outline your step-by-step approach and show clients what to expect when working with you.
This is the space to outline your step-by-step approach and show clients what to expect when working with you.
This is the space to outline your step-by-step approach and show clients what to expect when working with you.
This is the space to outline your step-by-step approach and show clients what to expect when working with you.
Solution
This is a space to describe the key deliverables, decision points, and major phases of your project. Include the start and end date of the project and what resources were allocated.
Results
43% reduction in task completion time
Describe the above specification.
Describe the above specification.
Describe the above specification.